Privacy Policy

1. Introduction

AtlasAscend ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atlasascend.ai or use our services.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Danish data protection laws.

2. Data We Collect

Information you provide:

• Name and contact details (email, phone) when you book a call or contact us
• Company information provided during discovery conversations
• Messages and files shared during engagements

Information collected automatically:

• Usage data (pages visited, time spent, referring website)
• Technical data (browser type, device type, IP address)
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Data

We use your data for the following purposes:

• To respond to your inquiries and provide our services
• To improve our website and service offerings
• To send relevant information about our services (with your consent)
• To comply with legal obligations

4. Legal Basis (GDPR)

We process your data based on the following legal grounds:

• Consent: When you opt in to receive marketing communications
• Contract: When processing is necessary for our service delivery
• Legitimate interest: For website analytics and business development

5. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., hosting, analytics, email services), subject to GDPR-compliant data processing agreements.

Current third-party services we use include: Microsoft Clarity (anonymised analytics), Resend (transactional email), Stripe (payment processing), and Vercel (hosting).

6. Cookies

Our website uses minimal cookies. We use Microsoft Clarity to understand how visitors interact with our site. Clarity uses cookies and other tracking technologies to collect anonymised usage data. You can opt out of Clarity tracking by disabling cookies in your browser settings.

We do not use tracking cookies for advertising or cross-site tracking purposes.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, data is securely deleted or anonymised.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@atlasascend.ai.

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Our infrastructure is hosted on EU-based servers.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact:

AtlasAscend
Kragebjerg 3, 4296 Nyrup, Denmark
hello@atlasascend.ai